Privacy policy

General information

Last updated: 17.05.2018

Scope of this Privacy Policy

ilogixx GmbH collects personal data on the website www.ilogixx.eu to send newsletters, to create a user account with the right to download our products and other provided documents and files. Personal data may also be collected when one of our products is activated. The processing of personal data of our users takes place regularly only after consent of the user. An exception applies in those cases where prior consent cannot be obtained for real reasons and the processing of the data is permitted by law.

Responsible body

We, ilogixx GmbH, assume the role of controller as per the EU General Data Protection Regulation (GDPR). In other words, we are the legal entity that shall determine the purposes and means of the processing of personal data . Our contact details are found in the imprint of our web site.

Data Protection Officer

The EU-GDPR prescribes a data protection officer. You can contact our data protection officer at any time: Datenschutzbeauftragter@ilogixx.eu.

Processing for another purpose

We will inform you once again should we process your personal data for any other purpose, i.e. for a purpose other than the one the personal data was originally saved for.

Duty to provide and necessity of personal data for contract closure

You are not legally required to make your personal data available. Nevertheless, in order to close a user contract you must provide information such as your name and e-mail address. Without this information we are not able to enter into such a contract with you. Within the scope of the user contract, we are contractually obliged to keep the data provided in its precise and complete form for all applications used by you and for the entire duration of the contractual term. During the initial process of data entry we inform you if the provision of personal data is necessary for a particular feature or application (“mandatory field”). Where data is required, any failure to provide this information will result in the respective feature or application not being accessible to you the user. In the case of optional data, not making this information available may mean that our services cannot be provided in the same form or scope.

Information you provide to us

This includes both data that we receive directly from you and information that you publish on www.ilogixx.de. There are both mandatory data (which are marked as such) and optional data. As part of the activation of licenses for our products, we collect personal data to determine the legal owner of the licenses.

Login details

When you register on www.ilogixx.eu we have to record and process certain personal data as your login data.
Cathegory

  • Username
  • E-mail address to log in
  • Password
  • IP address of the calling computer
  • Date and time of registration

Visibility

Your login data is not visible to third parties. We will not ever pass this information on to third parties under any circumstances.

Period saved for

We delete this data when you delete your user account.

Purpose of data processing

The collection of the user’s e-mail address serves to send the newsletter. The collection of other personal data as part of the registration process serves to prevent misuse of the services or the e-mail address used.

Legal basis

The legal basis for this processing of personal data is Article 6 (1) b) of the EU General Data Protection Regulation (GDPR).

Product activation

As part of the product activation of one of our products, certain personal data must be collected and processed by you in order to be able to carry out the activation process.
Cathegory

  • First name and surname
  • E-mail address
  • Telephone number
  • Address

Visibility

Your product activation data is not visible to third parties. We will not pass this data on to third parties under any circumstances.

Period saved for

We delete this data if you have uninstalled all products from your system and no longer use them. It is necessary to inform ilogixx about this.

Legal basis

The legal basis for this processing of personal data is Article 6 (1) b) of the EU General Data Protection Regulation (GDPR).

Who may receive information about you?

We only pass your personal data on to third parties when this is required to fulfil our business purposes, when you have given your consent to this, or when we are obliged to on legal grounds, by court order, or at the request of another official authority.
In cases where we work together with external service providers for our data processing (e.g. in software development), this is usually carried out on an order processing basis, whereby we remain responsible for data processing. We review each of these service providers beforehand with regard to the measures they have undertaken to ensure data protection and data security, thereby safeguarding the contractual provisions as stipulated by law for the protection of the personal data.

Third countries

Data may be transferred to third countries. This however shall always take place in compliance with the admissibility requirements as regulated by law.
In particular, we make certain data available to other users or third partieas worldwide to fulfill our contractual obligations. This does not require either an adequacy decision pursuant to Article 45 of the EU GDPR or appropriate safeguards pursuant to Article 46 of the EU GDPR.
In cases where the transfer of data to a third country does not serve the fulfilment of our contractual obligations, we have not received consent from you, the transfer is not necessary for the establishment, exercise or defence of legal claims, and no other exemption clause applies, we shall only transfer your data to a third country when an adequacy decision pursuant to Article 45 of the EU GDPR or appropriate safeguards pursuant to Article 46 of the EU GDPR are in place.
One of these adequacy decisions is the so-called “Privacy Shield” for the USA. For transfers to companies certified in accordance with the Privacy Shield, the level of data protection is deemed in principle as adequate, pursuant to Article 45 of the EU GDPR.
Generally speaking we do not rely on the Privacy Shield alone however. Instead we provide for appropriate safeguards by closing standard data protection clauses as decreed by the European Commission with the recipient body pursuant to Article 46 of the EU GDPR, as well as an adequate level of data protection.
You can obtain copies of the EU standard data protection clauses on the Website of the European Commission.

Other categories of recipients

• Public authorities and courts
• Technical service providers
• Hosting providers
• Ad server providers
• E-mail sending providers
• E-mail marketing providers
• Marketing automation software providers
• Software developers
• Postal providers (letter shops)
• Sales service providers and call centres
• Service providers for advertising campaigns and the display of ads
• Providers of tools for website use analysis
• Cooperation partners

Other platform providers that fall under “Social Plugins”

On www.ilogixx.eu we use so-called “Social Plugins” of various social networks (Facebook, Google+, Twitter, Pinterest). When you click on a page on www.ilogixx.eu that contains a plugin like this, your browser will establish a direct connection to the servers of the respective provider. The content of the plugin is sent from the provider directly to your browser and embedded in the page. This embedding means that the provider receives the information that your browser has accessed the respective page in question, even if you don’t have an account and are not currently logged in with this provider. This information (including your IP address) is sent from your browser directly to a server of the provider (usually located in the USA) and saved there. If you are logged in with the provider they will be able to immediately align the visit to our website with your profile. If you interact with the plugins, e.g. if you press a button or post a comment, this information will also be transferred directly to the server of the provider and saved there. The provider in question can potentially publish this information on your profile or share it with your contacts.
If you don’t want the provider to match the data collected on our website with your profile in the respective social network, make sure you log out of that network before visiting our website.

Facebook is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA.
Overview of Facebook Plugins and their component parts Facebook’s Data Protection Policy

Google+ is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Overview of Google Plugins and their component parts Google’s Data Protection Policy

Twitter is operated by Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA.
Overview of Twitter Plugins and their component parts Twitter’s Privacy Policy

Pinterest is operated by Pinterest Inc., 635 High Street, Palo Alto, CA, USA
Pinterest’s Data Protection Policy

Provision of the website and creation of log files

Description and scope of data processing

Every time you visit our website, our system automatically collects data and information from the computer system of the calling computer.
The following data is collected:

  • information about the browser type and version used
  • The user’s operating system
  • the user’s Internet service provider
  • The user’s IP address
  • date and time of access
  • websites from which the user’s system gets to our website
  • websites accessed by the user’s system via our website

The data is also stored in the log files of our system. This data is not stored together with other personal data of the user.

Legal basis for data processing

The legal basis for the temporary storage of data and log files is Art. 6 para. 1 lit. f GDPR.

Purpose of data processing

The temporary storage of the IP address by the system is necessary to enable the website to be delivered to the user’s computer. For this the IP address of the user must remain stored for the duration of the session. The data is stored in log files to ensure the functionality of the website. In addition, the data serves us to optimize the website and to ensure the security of our information technology systems. An evaluation of the data for marketing purposes does not take place in this context. Our legitimate interest in data processing pursuant to Art. 6 para. 1 lit. f GDPR also lies in these purposes.

Duration of storage

The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended.

If the data is stored in log files, this is the case after seven days at the latest. Further storage is possible. In this case, the IP addresses of the users are deleted or alienated, so that an assignment of the calling client is no longer possible.

Possibility of objection and elimination

The collection of data for the provision of the website and the storage of data in log files is absolutely necessary for the operation of the website. Consequently, there is no possibility of objection on the part of the user.

Contact form and e-mail contact

Description and scope of data processing

There is a contact form on our website which can be used for electronic contact. If a user takes advantage of this possibility, the data entered in the input mask will be transmitted to us and stored. This data is:

  • Name
  • First name
  • E-mail address

At the time the message is sent, the following data is also stored:

  • The user’s IP address
  • date and time of registration

Your consent is obtained for the processing of the data within the scope of the sending process and reference is made to this data protection declaration. Alternatively, you can contact us via the e-mail address provided. In this case, the user’s personal data transmitted by e-mail will be stored. In this context, the data will not be passed on to third parties. The data is used exclusively for processing the conversation.

Legal basis for data processing

The legal basis for the processing of data is Art. 6 para. 1 lit. a GDPR if the user has given his consent. The legal basis for the processing of data transmitted in the course of sending an e-mail is Art. 6 para. 1 lit. f DSGVO. If the e-mail contact aims at the conclusion of a contract, then additional legal basis for the processing is Art. 6 exp. 1 lit. b GDPR.

Purpose of data processing

The processing of the personal data from the input mask serves us only for the treatment of the establishment of contact. In the event of contact by e-mail, this also constitutes the necessary legitimate interest in the processing of the data.
The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems.

Duration of storage

The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. For the personal data from the input mask of the contact form and those that were sent by e-mail, this is the case when the respective conversation with the user is finished. The conversation is terminated when it can be inferred from the circumstances that the facts in question have been finally clarified.
The additional personal data collected during the sending process will be deleted after a period of seven days at the latest.

Possibility of objection and elimination

The user has the possibility to revoke his consent to the processing of personal data at any time. If the user contacts us by e-mail, he can object to the storage of his personal data at any time. In such a case, the conversation cannot be continued.
All personal data stored in the course of contacting us will be deleted in this case.

Use of cookies

Description and scope of data processing

Our website uses cookies. Cookies are text files that are stored in the Internet browser or by the Internet browser on the user’s computer system. If a user visits a website, a cookie may be stored on the user’s operating system. This cookie contains a characteristic character string that enables a unique identification of the browser when the website is called up again.
We use cookies to make our website more user-friendly. Some elements of our website require that the calling browser can be identified even after a page change.
The following data is stored and transmitted in the cookies:

  • Permission or denial to collect tracking data

The user data collected in this way is pseudonymised by technical precautions. Therefore, it is no longer possible to assign the data to the calling user. The data will not be stored together with other personal data of the users. When accessing our website, the user is informed about the use of cookies for analytical purposes and his or her consent to the processing of personal data used in this context is obtained.

Legal basis for data processing

The legal basis for the processing of personal data using technically necessary cookies is Art. 6 para. 1 lit. f GDPR. The legal basis for the processing of personal data using cookies for analytical purposes is Art. 6 para. 1 lit. a GDPR.

Purpose of data processing

The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. For this it is necessary that the browser is recognized even after a page change.
The analysis cookies are used to improve the quality of our website and its content. Through the analysis cookies we learn how the website is used and can thus continuously optimize our offer.
For these purposes, our legitimate interest also lies in the processing of personal data in accordance with Art. 6 para. 1 lit. f GDPR.

Duration of storage, possibility of objection and elimination

Cookies are stored on the user’s computer and transmitted to our site. Therefore, you as a user also have full control over the use of cookies. You can deactivate or restrict the transmission of cookies by changing the settings in your Internet browser. Cookies that have already been saved can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may no longer be possible to use all functions of the website in full.

web analysis

Scope of processing of personal data

We use tools on our website to analyse the surfing behaviour of our users. The software places a cookie on the user’s computer (see above for cookies). If individual pages of our website are accessed, the following data is stored:

  • Hash Value of the IP address of the user’s calling system
  • The called up web page
  • The website from which the user has accessed the accessed website (referrer)
  • The subpages that are accessed from the accessed website
  • Duration of stay on the website
  • The frequency of visiting the Website

The software runs exclusively on the servers of our website. The personal data of users is only stored there. The data will not be passed on to third parties.
The software is set so that the IP addresses are only stored as hash values.

Legal basis for the processing of personal data

The legal basis for processing users’ personal data is Art. 6 para. 1 lit. f DSGVO.

Purpose of data processing

The processing of users’ personal data enables us to analyse the surfing behaviour of our users. We are able to compile information about the use of the individual components of our website by evaluating the data obtained. This helps us to continuously improve our website and its user-friendliness. For these purposes, it is also in our legitimate interest to process the data in accordance with Art. 6 para. 1 lit. f DSGVO. By anonymizing the IP address, users’ interest in protecting their personal data is sufficiently taken into account.

Duration of storage

The data will be deleted as soon as they are no longer needed for our recording purposes.

Possibility of objection and Elimination

Cookies are stored on the user’s computer and transmitted to our site. Therefore, you as a user also have full control over the use of cookies. You can deactivate or restrict the transmission of cookies by changing the settings in your Internet browser. Cookies that have already been saved can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may no longer be possible to use all functions of the website in full.
We offer our users on our website the possibility of an opt-out from the analysis procedure. To do this, you must follow the corresponding link. In this way, another cookie is placed on your system, which signals to our system not to store the user’s data. If the user deletes the corresponding cookie from his own system in the meantime, he must set the opt-out cookie again.

What rights can you exercise?

You have legal rights available to you with regard to data access, rectification, erasure, restriction of processing and objection to processing, as well as the right to data portability, amongst others. In addition, you can withdraw any consent you may have given to data processing at any time, and have the right to lodge a complaint with a supervisory authority.

Right to object

General

You have the right to object at any time to the processing of personal data concerning you, pursuant to Article 6 (1) f) of the EU GDPR. This shall also apply to any profiling carried out on the basis of these provisions. Please use our contact form to submit any objection.

Direct marketing / newsletters

If we process your personal data for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for such marketing. This includes profiling to the extent that it is related to such direct marketing. You can unsubscribe to our newsletters at any time on www.ilogixx.eu, or in your e-mails by clicking on the link provided at the end of the respective newsletter.

Right of access

You have the right to demand confirmation as to whether we process your personal data. If this is the case you are entitled to receive information about this personal data.
As a user of www.ilogixx.eu or any of our products you can request this information at info@ilogixx.eu.
You also have a right to access the following information:
• The reasons for the data processing
• The categories of personal data that are processed
• The recipients or categories of recipients who have had or will have access to the personal data, particularly in the case of recipients in third countries and international organisations
• If possible the planned period of time that the personal data will be saved for, or if this isn’t possible then the criteria used to determination this time period
• The existence of a right to rectification or erasure of your personal data and/or the right to restriction of processing by the controller, or a right to object to this processing
• The existence of a right to lodge a complaint with a supervisory authority
• All available information about the origin of the personal data if the data was not obtained from the person in question
• The existence of automated decision-making including profiling pursuant to Article 22 (1) and (4) of the EU GDPR and – at least in some cases – insightful information about the logic involved plus the scope and aims of the repercussions of this kind of processing for the person affected
• If personal data is passed on to a third country or an international organisation, you have the right as the person affected to be informed about the respective guarantees (pursuant to Article 46 of the EU GDPR) regarding this sharing of data.

Right to rectification

You have the right to demand that we correct any incorrect personal data concerning you with immediate effect. Taking the purposes of processing into account, you have the right to demand the completion of any incomplete personal data – including by means of a supplementary explanation.

Right to erasure

You are entitled to demand that we delete your personal data without delay if one of the following applies: The personal data is no longer required for the purposes for which it was collected or processed in some other way. You withdraw your consent that the processing was based on pursuant to Article 6 (1) a) or Article 9 (2) a) of the EU GDPR , and there are now no valid legal grounds for processing. You submit an objection to the processing of your data pursuant to Article 21 (1) of the EU GDPR and there are no overriding justifiable grounds for the processing, or you submit an objection to the processing of your data pursuant to Article 21 (2) of the EU GDPR . The personal data was processed unlawfully. The deletion of the personal data is required to fulfil a legal obligation in accord-ance with EU law or the law of individual member states. The personal data was recorded in relation to the offer of information society services directly to a child, pursuant to Article 8 (1) of the EU GDPR. Once you have made your request we are obliged to delete the data with immediate effect. The lawfulness of the data processing for the period between the consent and the withdrawal of this consent shall remain unaffected.

Right to restriction of processing

You are entitled to demand a restriction to the processing of your personal data in cases where you dispute the correctness of the personal data, for a period of time that allows the controller to review the correctness of that personal data. If the processing is unlawful and you reject the erasure of the personal data in favour of demanding a restriction to the use of the personal data we will fulfill this request. Processing will also be restricted if we no longer require your personal data for the purposes of processing but do require it for the establishment, exercise or defence of legal claims. Or if you have objected to processing pursuant to Article 21 (1) of the EU GDPR, for as long as is not yet ascertained whether the justifiable grounds of the controller outweigh your grounds. You will be informed in advance by us should the restriction be revoked.

Right to data portability

You have the right to receive personal data concerning you that you have made available to us in a structured, conventional and machine-readable format, and you also have the right to transfer this data to another controller without being impeded by us to whom the personal data has been made available. The condition is that a) processing is based on consent pursuant to Article 6 (1) a) of the EU GDPR or Article 9 (2) a) of the EU GDPR or on a contract pursuant to Article 6 (1) b) of the EU GDPR, and b) the processing is conducted with the help of automated processes. When exercising your right to data portability you have the right to demand that the personal data is transferred directly from us to another controlling body, provided this is technically viable.

Right to withdraw consent

If processing is subject to your consent you have the right to withdraw this consent at any time. This shall not affect the lawfulness of any processing that took place with your consent up until its withdrawal.
Right to lodge a complaint
You have the right to lodge a complaint with the supervisory authority responsible for our company. In particular, you can also contact the supervisory authority of your usual place of residence, your workplace or the place where the alleged infringement occurred. Further rules on the appeal procedure can be found in Art. 77 EU GDPR.